Welcome to 1300 Taxis Melbourne. By booking or using our transportation services, you agree to the following terms and conditions. These guidelines are designed to ensure a smooth experience for all passengers.
Bookings and Service Availability
- All bookings are subject to vehicle availability at the requested date and time.
- Customers are responsible for providing accurate pickup, drop-off, and contact details.
- Advance bookings are recommended for airport transfers, corporate travel, and special events.
- Service availability may vary during public holidays, major events, or extreme weather conditions.
Fares and Payments
- Fares are calculated based on the journey details and applicable service requirements.
- Additional charges may apply for toll roads, waiting time, or extra stops requested during the trip.
- Payment must be completed using the available payment options at the time of service.
- Receipts can be provided upon request.
Passenger Responsibilities
- Passengers must behave respectfully toward drivers and other occupants of the vehicle.
- Any damage caused to the vehicle may result in additional charges.
- Passengers are responsible for checking their belongings before leaving the vehicle.
- The company is not liable for personal items left behind after the trip.
Cancellations and Delays
- Booking cancellations should be made as early as possible.
- Pickup times may be affected by traffic conditions, road closures, or unforeseen circumstances.
- Every effort will be made to provide timely service and travel updates when necessary.
Service Types
- Services include Airport Transfers, Corporate Travel, Wedding Transfers, Events Transfer, Winery Tours, Parcel Delivery, Premium Service, and Maxi Van transportation.
- Specific vehicle requests are subject to availability at the time of booking.
1300 Taxis Melbourne reserves the right to update these terms and conditions at any time without prior notice.
