At 1300 Taxis Melbourne, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our transportation services, including airport transfers, corporate travel, wedding transfers, event transfers, parcel delivery, winery tours, Premium Service, and Maxi Van bookings.
Information We Collect
We may collect personal details that help us provide our services efficiently, including:
- Name and contact information
- Pickup and drop-off locations
- Booking and travel details
- Email address and phone number
- Payment-related information where required
- Information provided through enquiries or customer support requests
How We Use Your Information
The information collected is used to improve your experience and deliver our services effectively.
- Process and manage bookings
- Arrange transportation services
- Provide customer assistance
- Send booking confirmations and updates
- Improve service quality and website performance
- Meet legal and regulatory requirements
Information Security
We take reasonable measures to protect personal information from unauthorised access, misuse, loss, or disclosure. While we strive to maintain secure systems, no method of electronic storage or transmission can be guaranteed as completely secure.
Third-Party Disclosure
We do not sell or rent personal information to third parties. Information may only be shared with service providers or authorities when necessary to complete a booking, process a request, or comply with legal obligations.
Cookies and Website Usage
Our website may use cookies to enhance user experience, analyse website traffic, and improve functionality. Users can adjust browser settings to manage cookie preferences.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact 1300 Taxis Melbourne. We will make reasonable efforts to address your concerns and provide further information when required.
